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The relevant consumer arbitration board is:
des Zentrums für Schlichtung e.V.
Straßburger Straße 8
77694 Kehl am Rhein
We don't attend a dispute resolution at a consumer arbitration board.
In the course of the regulation of the online settlement for consumers, you can use the platform for dispute resolution of the EU Commission. You have the option, to use this platform for the settlement of your disputes.
The address of the platform is:
We are neither bound nor willing to attend a dispute settlement procedure
at a consumer arbitration board.
For orders in our webshop other GTC are valid:
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