bb Klostermann - the fashionable trend accessories

General Terms and Conditions

bb Klostermann GmbH

Download as a PDF-file:

Download as a PDF-file

(size of PDF: 280 kB)

Consumer Arbitration Service

The relevant consumer arbitration board is:

Allgemeine Verbraucherschlichtungsstelle
des Zentrums für Schlichtung e.V.
Straßburger Straße 8
77694 Kehl am Rhein

We don't attend a dispute resolution at a consumer arbitration board.

Consumer Information

According to article 14 paragraph 2 - EU order no. 524/2013

In the course of the regulation of the online settlement for consumers, you can use the platform for dispute resolution of the EU Commission. You have the option, to use this platform for the settlement of your disputes.

The address of the platform is:

We are neither bound nor willing to attend a dispute settlement procedure
at a consumer arbitration board.

For orders in our webshop other GTC are valid:

This Website uses cookies. They are used for user-guidance and web analysis. They help us,
to improve our website. For more information please read our Privacy Notice


German Version